Privacy Policy

Privacy Policy

Last Updated: 1 Jan, 2026

At Clicktoofly, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and travel booking services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to process bookings, provide customer service, and enhance your travel experience. This includes:

  • Personal Information: Your full name, email address, phone number, and billing details when you make a booking or contact us for assistance.
  • Booking Details: Flight preferences, travel dates, destination details, and passenger information required to issue e-tickets.
  • Payment Information: Payment card details or other transaction information processed securely via our authorized partners.
  • Technical Data: Your IP address, browser type, device details, and usage patterns to help us improve our website performance.
2. How We Use Your Information

We use your personal data for legitimate business purposes, including:

  • To process your flight bookings and issue valid e-tickets.
  • To communicate booking confirmations, updates, and service notifications.
  • To provide 24/7 customer support and resolve inquiries.
  • To personalize and improve our website’s user experience.
  • To comply with legal obligations and prevent fraudulent activity.
3. Information Sharing and Disclosure

We respect your privacy and never sell your data. However, in order to deliver flight booking services, we may share limited information with:

  • Trusted Service Providers: Including RateHawk.com, our authorized travel partner, for processing flight bookings and issuing e-tickets.
  • Payment Gateways: Secure third-party payment processors who handle your transactions.
  • Legal Authorities: If required by law or regulation, we may disclose information to comply with government or legal requests.

All third-party partners are contractually obligated to protect your information and comply with data privacy laws.

4. Data Protection and Security

We implement strict technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or disclosure. This includes:

  • SSL (Secure Socket Layer) encryption for all online transactions.
  • Restricted access to customer information.
  • Regular security reviews and system monitoring.

Your information is stored securely and retained only as long as necessary for booking and legal purposes.

SMS consent and Phone number will never be shared or sold to any third party or affiliates for marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and improve your browsing experience. Cookies help us:

  • Remember your preferences (e.g., flight searches).
  • Analyze traffic to optimize performance.
  • Display relevant content and offers.

You can control or disable cookies through your browser settings, but some features may not work properly without them.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to inaccurate information.
  • Request deletion of your personal data (where applicable).
  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at Support@clicktoofly.com.

7. Third-Party Links

Our website may include links to third-party websites, such as airline partners or travel providers. Please note that Clicktoofly is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party sites they visit.

8. Children’s Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from minors. If you believe a child has provided us with their data, please contact us immediately so we can take appropriate action.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised “Effective Date.”

Privacy Policy – SMS Communication Disclosure
Our privacy policy explains how we collect, use, and protect your personal information, including information related to SMS communications.
To ensure transparency and protect customer data, our privacy policy includes the following information:
  1. We clearly explain what personal information may be collected, such as name, phone number, email address, and travel-related information when you contact us or request assistance.
  2. This information is used strictly to provide travel assistance services including bookings, modifications, cancellations, support updates, and customer communication.
  3. SMS consent and phone numbers collected for SMS communication will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing purposes.
  4. Our privacy policy is easily accessible on our website and can be found through links on our homepage and contact page.
  5. SMS Disclosure:

    "If you consent to receive SMS messages from Clicktoofly, you agree to receive text messages related to travel booking assistance, booking updates, modifications, cancellations, and customer support notifications. Messaging frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or visit our Privacy Policy."
Terms and Conditions – SMS Terms
Our Terms and Conditions include clear information about SMS communications, messaging frequency, and opt-out instructions.
The Terms and Conditions on our website include the following SMS communication disclosures:

• Description of the type of SMS communications customers may receive • Messaging frequency disclosure • Message and data rates disclosure • Instructions on how to opt out or request help • Links to our Privacy Policy and Terms and Conditions pages

These SMS communications may include messages related to:
  • Travel booking confirmations
  • Booking updates or changes
  • Customer support responses
  • Travel assistance notifications
Example SMS Disclosure:

"If you consent to receive text messages from Clicktoofly, you may receive SMS messages related to travel booking assistance, booking updates, changes to your itinerary, or customer support responses. Messaging frequency may vary depending on your requests. Message and data rates may apply. You may opt out at any time by texting STOP. For assistance, text HELP or visit our Privacy Policy and Terms and Conditions."
10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is used, please contact us:

Email: Support@clicktoofly.com

Phone: +1 800-403-5016

Website: clicktoofly.com

✈️ Clicktoofly is committed to protecting your privacy and ensuring your travel booking experience is safe, secure, and transparent.